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Privacy & Security Statement

Security

Isle of Man Hampers takes the security of your personal information seriously. All online transactions are processed using secure encryption technology (SSL), ensuring your data is protected during transmission.

Payments are processed securely via Trust Payments, a trusted third-party payment provider. We do not store full credit or debit card details on our systems.

Access to personal data is restricted to authorised personnel only and handled in accordance with strict security procedures.

Please note that email is not a secure method of communication, and sensitive information should not be sent via email.

Privacy

Isle of Man Hampers is a trading name of Robinsons Limited. We are committed to protecting your personal data and handling it responsibly in accordance with UK GDPR and Isle of Man data protection legislation.

How We Use Your Information

When you place an order or interact with our website, we may collect and use the following information:

Personal details (name, billing and delivery address)
Used to process and deliver your order.

Contact details (email address, telephone number)
Used to communicate with you regarding your order or resolve any issues.

Payment information
Processed securely via Trust Payments. We do not retain full card details.

Recipient details (name, address, message)
Used solely to fulfil delivery. Recipients are never contacted for marketing purposes.

Sharing Your Information

We only share necessary information with trusted third parties to fulfil your order, including:

  • Payment providers (Trust Payments)
  • Delivery and courier services
  • Website hosting and technical providers

All third parties are required to keep your information secure and use it only for the intended purpose.

Marketing Communications

We may occasionally send updates, offers or product information where you have opted in to receive marketing. You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

Your Rights

Under data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data where applicable

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to ensure essential functionality, such as enabling the shopping basket and checkout process.

We may also use cookies to improve website performance and understand how visitors use our site. These cookies do not collect personally identifiable information.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website, including the ability to place orders.

By continuing to use our website, you consent to our use of cookies.

Data Storage

Your personal data is stored securely and may be processed by trusted service providers. In some cases, this may involve transferring data outside the UK or Isle of Man. Where this occurs, appropriate safeguards are in place to protect your information.

Contact Details

If you have any questions about this policy or how your data is handled, please contact:

Isle of Man Hampers
Robinsons Limited
Floristry Centre, Ballapaddag
Cooil Road
Braddan
Isle of Man
IM4 2AF

Email: admin@isleofmanhampers.com
Tel: 01624 626908

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.